Thursday, March 24, 2016

Client Success - Jay Salliotte

Client Success Story: Jay Salliotte
















Problem: Support

"On our old [EHR] system I did everything. I had to research everything. I got very little help from our vendor."

Solution: TSI Healthcare

"TSI Healthcare has really freed up a lot of my time because I can put all of those support calls right into TSI Healthcare. I don't have to worry, I know it's in good hands."

By The Numbers:

  • 99% Satisfaction Rating
  • Stevie® Award Winner for Customer Service (2015 & 2016)
  • 80% of Personnel Focused Directly on Customer Support










Wednesday, March 2, 2016

Employee Spotlight: Nicole Carter

Employee Spotlight: Nicole Carter















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Meet Nicole!

Nicole, the Manager for Value Based Services, joined our family in 2010. Nicole's organizational skills and vast knowledge of the NextGen EHR system benefit not only the Government Affairs Team at TSI Healthcare but also the many clients that she assists with Meaningful Use and other projects. Nicole was a recipient of TSI Healthcare's Outstanding Commitment to Excellence and Leadership Award in 2015.

Get to know Nicole better...

Her hometown:
Weddington, NC

Currently playing on her playlist:
Prince, DMB, Incubus

One food item she could live on forever:
Hummus

Favorite part of her job:
Helping a client who faced a lot of challenges successfully attest for Meaningful Use!

Favorite sports team:
The Ohio State Buckeyes

Why Nicole loves TSI Healthcare:
"You have the ability to grow into new roles depending on your interests!