TSI Healthcare Employee Spotlight: Meet Mandy!

Mandy and her son.

TSI Healthcare’s Employee Spotlight is proud to introduce Mandy!

Mandy is our team leader for EHR support. This doesn't say enough about how big of an impact she has on the larger TSI Healthcare team. She joined the TSI Healthcare family in February, 2008. Working EHR support, Mandy is known as the queen of EHR. Whenever anyone on the EHR support team has a question, Mandy is the first person to call. Dedicated to platinum customer service, you can always hear her smiling over the phone! Always up for a good time, Mandy is invariably on the lookout for a good deal on concert tickets.

On a more personal note, here are some facts about Mandy:

What is your go-to Karaoke song?

“Escape (The Pina Colada Song) by Rupert Holmes, Summer Nights from Grease”

Spoiler Alert: Mandy has her own Karaoke Machine and a professionally made case of CDs with an artist/song list book!

What is your favorite show?

“Modern Family and The Middle”

One thing you can’t live without?

“Love, laughter, and music—I know that’s 3.”

Mandy ex-Carolina Panthers Player (Mandy's favorite football team)

TSI Healthcare Employee Spotlight--Meet Shawn our Systems Engineer!

As the New Year begins—and our new blog—we’d like to start a tradition of introducing our TSI Healthcare Family to you through a monthly Spotlight series.  We love our clients, but not everyone has the privilege of putting a face to a name and voice. With our team member Spotlight series, we are bringing our team to you.

So let us introduce you to Shawn D! Shawn joined the TSI Healthcare family in March 2011. In less than a year, Shawn has already become a frequent client request for hardware support calls. Some are even lucky enough to see him face-to-face when he conducts on-site hardware surveys. In the office, we have the special privilege of seeing him daily, or at least waving to him while he is glued to his phone committed to his client support calls. Shawn has become our “go-to guy” for any computer issue within the TSI Healthcare office too! When I asked another colleague how they would describe Shawn, she replied, “Service with a smile. He rarely says no.”

On a more personal note, here are some questions you may have about Shawn but refrain from asking:

What is one thing you can’t live without?

                 “My X-box 360.”

You wouldn’t be caught dead, where?

                 “At a Carolina [UNC Chapel Hill] game, unless they are playing NC State. Go Pack!”

Do you have any hidden talents?

                 “I can eat with chopsticks.”

Meet the many faces of Shawn:

NC State Fair Shawn

Working Shawn